Feedback
We value your feedback, whether it’s a compliment, complaint, idea and/or suggestion. This way we can capture what we are doing well and look at where we need to improve our service. You can share your feedback through one of the following ways:
talk to our staff
call the Practice Manager on 03 5144 5766 during business hours
email the Practice Manager at admin@salemedical.com.au
fill in a feedback form and give it to our staff
write to us in your language: Sale Medical Centre 73 Pearson Street Sale 3850
complete an online feedback form online feedback form
Questions
What happens with the feedback?
We will look into what you say, and if requested, we will respond within 30 days.
Do I need to give my name?
No, but if you would like to hear back from us, we need your name and contact information.
What if I’m not happy with the response to my feedback?
You can phone the practice team 0351445766 or contact any of these services:
Health Complaints Commissioner
Call 1300 528 113
Mental Health Complaints Commissioner
Call 1800 246 054
Aged Care Quality and Safety Commission
Call 1800 951 822
Disability Services Commissioner
Call 1800 677 342
NDIS Quality and Safeguards Commission
Call 1800 035 544
Commission for Children and Young People, 1300 782 978
Victims of Crime Commission
Call 1800 010 017
Commissioner for Privacy and Data Protection
Call 1300 666 444